Privacy Policy

Pristine Market Insights Private Limited deeply values your privacy and is dedicated to safeguarding your personal information. This Privacy Notice elucidates our methods of collecting and utilizing personal data, ensuring the protection and fulfilment of individuals' rights regarding their personal information. Pristine Market Insights (Pristine) www.pristinemarketinsights.com prioritizes the privacy and confidentiality of its clients. Our commitment is to provide you with a secure platform, ensuring the safety of your personal data and information. In this privacy policy statement, 'we', 'Pristine' 'our', and 'us' are references to Pristine Market Insights Private Limited and its affiliates.

Effective as of April 1, 2024, please note that this privacy statement may undergo periodic updates.

Overview

This comprehensive privacy statement pertains to Pristine Market Insights and the goods and services it offers. The "More Information About Us" section provides additional details about our specific entities.

In addition to our cookie policy and the applicable terms of use for the specific product or service you are utilizing, we strongly recommend reviewing this policy. It is crucial to understand how your information is collected and utilized. As part of our commitment to transparency, we regularly update our policies. We encourage you to check this page frequently to stay informed about any changes. Should there be updates to the content, we will promptly notify our valued clients.

This policy covers the "users" and "customers" of Pristine Market Insights (referred to as "you"). It applies to individuals who utilize our goods and services, place orders, register, or subscribe. This includes subscribers, registered users, app users, internet users, event attendees, and students enrolled in educational courses. The terms "your information" and "your personal data" are used interchangeably throughout this policy.

1. Outbound Links

This policy addresses the handling of data by Pristine Market Insights. We do not hold accountability for the privacy practices or content of other websites, even if our websites, services, or products may be linked to or hosted on them. We strongly advise you to review the privacy policies of any other websites you visit. Furthermore, the privacy policies of any third-party services you use to access our website will govern your interactions with them. It is essential to thoroughly understand their policies.

2. What is the Purpose of Data Collection?

Our primary goal in collecting and retaining your information is to ensure the effective delivery of our goods and services to you. By voluntarily submitting data and gathering information based on your activity, we can provide personalized content, advertising, and an enhanced user experience across our platforms.

3. Categories of Data We Collect

To facilitate the provision of services and goods, we gather the information you submit, including subscriber contact details. The information collected for Pristine Market Insights and the events company's newspaper subscriptions may include, but is not limited to:

• Name
• Mailing address (including zip code)
• Email address
• Payment information
• Job title
• Work email
• Company name
• Country
• Industry

Utilizing Products to Collect Data:

Your engagement with our online platforms and apps generates valuable data that enables us to enhance our services. We collect a variety of information through the use of cookies and similar technologies, including:

Browser: We gather information about the web browser you use to access our sites, aiding in the optimization of compatibility with our services. Device Information: Understanding details about the device you use, such as its type, model, and operating system, enables us to tailor our services for various devices.

Email Provider: Knowing your email provider allows us to efficiently send alerts and communications to you.

Internet Service Provider: Information about your internet connection, such as its type and speed, helps us improve the delivery of information.

IP Address: Your IP address is collected to safeguard the security of our services and monitor global patterns of user engagement.

Occasionally, Location Data: We may gather location information on occasion to offer specialized services or content tailored to specific geographic areas.

Please note: You have the option to provide additional optional information, which aids us in better understanding the preferences and interests of our audience. This data may be collected through various interactions, including purchases, registrations, subscriptions, or regular usage of our services—whether online, offline, via marketing initiatives, orders placed over the phone or by mail, or during other online interactions.

4. How We Use Data?

We utilize the gathered information to fulfil your requested goods and services, personalize interactions, and provide relevant content and advertising. The primary functions of data processing are detailed below:

4.1 Providing Services

• Fulfilment of orders and contractual obligations: We ensure precise and effective execution of your orders and contractual commitments.
• Regulating access to online information and delivering alerts: Our aim is to keep you informed and engaged by managing your access to online information and sending timely alerts.
• Providing services related to events: If you participate in our events, we use your data to seamlessly deliver event-related services.
• Sending service-related notifications: Essential notifications are sent to keep you informed, including membership renewals, password resets, and purchase confirmations.
• Addressing customer inquiries: We use the information provided to promptly respond to your queries and concerns.
• Managing privacy preferences: Your communication preferences are managed in accordance with your privacy choices.

4.2 Promotional and Marketing Activities

• Sending marketing communications: You will receive marketing content to stay informed about current offers and developments.
• Sharing information about related products and services: We provide information on relevant products and services for you.
• Collaborating with partners for communication: Collaborating with partners ensures comprehensive communication about goods and services.
• Utilizing data for business events: Your data may be utilized for business events to enhance attendee participation.
• Conducting promotions and contests: We conduct promotions and contests to provide engaging experiences for our audience.

4.3 Social Media

• Our social media presence encompasses organic and paid distribution of strategic content, aiming to reach a wide audience and foster meaningful conversations.
• Organic dissemination: Sharing articles, updates, and deals on our social media accounts ensures seamless integration with the platform, allowing content to appear in the feeds of users and followers without paid advertising.
• Promotional techniques: In addition to organic sharing, we use promotional techniques to increase content exposure, targeting relevant audiences through boosted posts or targeted advertising.

4.4 User Profiling

• We engage in audience profiling, leveraging data analysis to create tailored content, communications, and advertising that resonate with individuals sharing similar interests.
• Data insights: Detailed analysis of user interactions, interests, and behaviours forms the basis of audience profiling, encompassing a wide range of data such as content preferences, engagement patterns, and demographic information.
• Personalized content creation: Armed with these insights, we craft content specifically tailored to various audience segments, ensuring relevance and resonance with each group.
• Precision advertising: Audience profiling informs all advertising efforts, enabling us to deliver well-timed and highly relevant ads, significantly increasing user interaction and conversion rates.
• Establishing genuine connections between our content and each unique user is the goal of audience profiling, enhancing overall user experience, customer satisfaction, and loyalty.

5. Improving User Experience

At Pristine Market Insights, we understand the power of personalization in elevating your interaction with our services. Our commitment revolves around delivering tailored and relevant information, advertising, and marketing experiences that resonate with you.

• Tailored Content and Recommendations: Leveraging analytics cookies and opting into aggregate analysis, we gather insights into your interactions with Pristine Market Insights products. This allows us to curate customized content that aligns with your interests and preferences, ensuring that the articles, reports, and insights you come across are uniquely relevant to you.
• Engaging Audiences through Personalization: Our approach to content personalization stems from a genuine desire to understand our audience. As a commercial publisher, our aim is to offer captivating experiences by tapping into real interests. We provide compelling content meticulously crafted to cater to your specific interests.
• Opting Out of Personalization: We respect your autonomy in choosing how you engage with our platform. You have the option to decline analytics cookies through our platform's Manage Cookies section to disable personalization. It's important to note that while you can adjust your personalization preferences, past choices may still impact the content you receive.

6. Collaboration with Third Parties

At Pristine Market Insights, we believe in delivering outstanding services and immersive experiences through strategic collaborations with external partners and service providers. These partnerships play a crucial role in enhancing various aspects of our operations, ensuring seamless service delivery and utmost satisfaction for our clients.

• Professional Payment Processing: Partnering with renowned payment processors ensures the safety and security of transactions, adhering to the highest standards of security and regulatory compliance.
• Streamlined Subscription Management: Working with proficient third-party providers simplifies the management of subscription accounts, facilitating tasks such as access management, password resets, and account administration.
• Efficient Communication Channels: Leveraging modern marketing systems enables us to deliver timely and well-organized communications, thereby enhancing engagement with Pristine Market Insights.
• Innovative Product Launches: Collaborating with trusted third parties facilitates smooth product testing and launches, providing customers with a seamless experience.
• Insightful Data Analysis: Collaborative efforts with third parties yield valuable insights into consumer preferences and market trends, driving informed content creation and advertising strategies.
• Regulatory Compliance and Auditing: In alignment with regulatory requirements, certain information may be shared with third parties for legal and auditing purposes, ensuring transparency and compliance with regulations.
• Advanced Audience Profiling: Collaborations with external organizations enhance our capabilities in audience profiling, enabling us to refine personalized content and marketing initiatives effectively.
• Elevating User Experience: Our dedication to providing users with seamless, secure, and enjoyable experiences is exemplified through our collaborations with external partners. Each partnership is carefully selected to uphold our company values and objectives, placing user satisfaction at the forefront

7. Information Sharing between Partners and Pristine Market Insights

In specific instances, Pristine Market Insights receives data from external partners, enriching our understanding of our audience and facilitating more tailored interactions.

• Enhanced Data for Improved Service: Our subscription services may utilize additional data, such as phone numbers or zip codes, sourced from other sources. This supplementary information enhances our ability to effectively communicate service updates or make informed marketing decisions.
• Collaborative Insights for Targeted Engagement: Collaborations with external party’s aid in identifying individuals potentially interested in Pristine Market Insights' services, providing valuable insights for targeted engagement. Shared data enables us to engage more effectively with prospective consumers.
• Communication Transparency: We ensure transparency in our communications when acquiring information from external sources. You will always be informed about who has access to your data and for what purposes. Your consent remains paramount, and we respect your preferences regarding communication.
• Varied Data Regulations: It's important to note that each third party operates under distinct privacy regulations governing the collection, usage, and sharing of data. Pristine Market Insights does not bear responsibility for these guidelines. Before proceeding, we advise you to research and understand any relevant privacy policies.

8. Data Processing Foundation at Pristine Market Insights

Pristine Market Insights relies on several legal grounds to ensure transparent and lawful handling of data, all of which are aligned with data processing practices and respect your legal rights.

• Consent: In many scenarios, obtaining consent is crucial. Prior to sending marketing messages to new customers, we seek their explicit permission. Existing customers may also opt in to receive updates about new products.
• Legitimate Interests: Pristine Market Insights often operates under legitimate interests when handling data. This involves assessing customer satisfaction, enhancing our products and services, and improving overall user experience.
• Data Processing: Data processing activities are undertaken to fulfil contractual obligations, such as monitoring subscription payments and managing access to group subscription accounts.
• Legal Compliance: Compliance with legal requirements drives data processing in specific situations, including tax compliance, auditing, and meeting regulatory obligations.
• Special Category Data and Criminal Conviction Data: Pristine Market Insights ensures compliance with all relevant legal and significant public interest requirements when dealing with special category or criminal conviction data.

9. Data Preservation for Subsequent Market Analysis

Pristine Market Insights is committed to employing secure data retention practices that align with relevant laws and business standards.

• Retention Period: Personal data is securely retained for the duration necessary to provide our services and products. This retention period is in accordance with applicable legal requirements and contractual agreements.
• Data Minimization: Our retention strategy adheres to the principles of Data Minimization and Limitation. We only retain information that is essential to assist you and enhance our services.
• Inactivity and Deletion: Information pertaining to customers who have not engaged with Pristine Market Insights for a specific period will be retained for a predetermined duration. Certain information may need to be retained for compliance, regulatory, or legal purposes.
• Considerations for Reactivation: Requesting the deletion of all information may pose challenges for future reactivation of your engagement. To preserve your preferences, suppression lists are utilized.

10. Data Transfer and Security Worldwide

Given Pristine Market Insights' global presence, personal data necessitates transfer to various regions and trusted third parties. These transfers are safeguarded by rigorous legal safeguards.

Pristine Market Insights prioritizes information security through the implementation of comprehensive security protocols, regulations, and policies. Collaborations with third parties adhere to contractual terms ensuring confidentiality and limited utilization of shared information.

11. Know Your Rights

Under applicable legislation, you have specific rights regarding your data. Pristine Market Insights is committed to upholding and advocating for these rights.

• You have the right to access and obtain a copy of the personal information we hold, as well as to request correction of any inaccuracies.
• Where feasible, you should be provided with a machine-readable copy of your data.
• You can request the correction, deletion, or restriction of processing of your data.
• You have the right to object to certain processing activities and withdraw consent when appropriate.

Please do not hesitate to contact us if you have any questions or concerns regarding privacy. While we take all concerns seriously, it's important to note that certain data processing may be required for legal reasons. We are committed to addressing your inquiries and ensuring compliance with relevant regulations.

1. Data Rights and Control: Special Information for Residents of the U.S.

• At Pristine Market Insights, we deeply respect and acknowledge the data rights that pertain to you as one of our valued citizens of the United States. These rights afford you increased transparency and control over your personal information.
• Notification of Data Usage: We are committed to providing you with clear information on how your data is utilized. As a resident of the U.S., you have the right to full disclosure regarding any sharing or selling of your data.
• Privacy Control: Your privacy is paramount to us. We fully respect your right to object to any data sharing or sale activities. Consequently, you have the ability to tailor your online experience to align with your preferences and comfort levels.

2. Privacy of Children: Formulating Data for Young Intellects

At Pristine Market Insights, we are dedicated to safeguarding the privacy of minors. We ensure that the information of subscribers aged between 16 and 18 is managed in a prudent and restricted manner.

• For individuals aged 16 to 18, parental or guardian consent may be required in certain instances. This additional security measure ensures the preservation and respect of privacy rights for young subscribers.
• Irrespective of age, we regard data privacy as a fundamental entitlement for all. Our dedication to fostering a safe and respectful online atmosphere is evident in our commitment to safeguarding children's privacy.

3 What are the implications if I am based in China?

If you are a resident of the People's Republic of China (PRC) and interact with Pristine Market Insights by providing personal information, the Personal Information Protection Law (PIPL) applies to you. It's important to note that certain provisions of this privacy policy may also be applicable to you.

• Establish communication channels for Pristine Market Insights' products and services and distribute marketing and promotional content when legally justified.
• Conduct research to support our PRISTINE and other businesses within the Pristine Market Insights umbrella.
• Deliver services to Pristine Market Insights to meet the needs of our corporate clients.

Pristine Market Insights does not actively process sensitive data of PRC citizens, nor does it intend to do so. Proper privacy notices will be provided if such processing becomes necessary under certain circumstances.

You have specific rights under the PIPL when Pristine Market Insights handles your information, including:

• The right to be informed.
• The ability to control how your personal information is utilized.
• Access to and the ability to download copies of your data.
• The freedom to transfer data.
• The right to rectify inaccurate data.
• The right to request data deletion.
• The option to withdraw consent.
• The ability to seek clarification on how your personal information is managed.

Please contact us at sales@pristinemarketinsights.com to exercise these rights. We do not knowingly process data of children under the age of 14. If such circumstances arise, we will comply with the law by obtaining parental consent.

12. Adherence to the Personal Information Protection and Electronic Documents Act (PIPEDA)

The Personal Information Protection and Electronic Documents Act (PIPEDA) stands as Canada's federal privacy legislation governing private-sector entities within the nation. Enacted on April 13, 2000, this statute embodies the delicate balance between upholding individuals' privacy rights and accommodating the legitimate needs of organizations to collect, utilize, or disclose personal data for valid purposes.

At Pristine Market Insights, we are committed to upholding the California Consumer Privacy Act of 2018 (CCPA), a robust privacy law in California. This legislation empowers California residents with several rights concerning their personal information, including the right to know about collected data, opt-out options for data sales, and the ability to request data deletion. Rest assured; we prioritize CCPA compliance to safeguard your privacy rights.

Given that Pristine Market Insights (Pristine) serves clients in both the United States of America and Canada, compliance with PIPEDA is a legal requirement. Similar to our adherence to the E.U.'s GDPR, PIPEDA empowers you with rights to access your accumulated personal data, inquire about its collection, usage, and storage, and challenge its accuracy.

We engage service providers to furnish specific services, including credit card processing, analytics tools, DNS providers, data management services, web hosting, and web development. We only provide our service providers with the information necessary for them to perform these services. This provision of information is conducted for the purpose of fulfilling our contractual obligations or as part of preparations for such a contract with you, upon request, in accordance with Art. 6 (1) b GDPR.

We may share the information we collect with our affiliates. In the event of a merger, sale, or transfer of some or all of our assets, we may disclose or transfer the information we collect in connection with such a transaction. This action is undertaken based on our prevailing legitimate interests in cooperating with our affiliates or being subject to such transactions, in accordance with Art. 6 (1) f GDPR.

Furthermore, we may disclose information about you to third parties if:

• Such disclosure is necessary to comply with any applicable law, regulation, legal process, or governmental request (Art. 6 (1) GDPR).
• To enforce our agreements, policies, and terms of service (Art. 6 (1) f GDPR).
• To safeguard the security or integrity of our Services (Art. 6 (1) lit. f GDPR).
• To protect our property, rights, and safety, as well as those of our customers or the public, from harm or illegal activities (Art. 6 (1) f GDPR).
• To respond to an emergency situation in which we believe, in good faith, that disclosing information is necessary to prevent death or serious bodily injury to any person (Art. 6 (1) d GDPR).
• To investigate and defend ourselves against any third-party claims or allegations (Art. 6 para. 1 lit. f GDPR).

As per PIPEDA, personal information encompasses factual or subjective data collected by organizations about identifiable individuals. Please refer to Sections 2 and 3 for a comprehensive understanding of the personal data we gather.

• Certain scenarios lie beyond the scope of PIPEDA:
• Personal information managed by federal entities under the Privacy Act.
• Provinces, territories, and their respective agencies.
• Employee contact details collected solely for professional correspondence.
• Personal information used strictly for personal purposes.
• Data acquired for journalistic, artistic, or literary endeavours

13. Get in Touch with Us

We're here around the clock to address any inquiries you may have regarding our Privacy Policy. For further information or to request the removal of your information from our database, please reach out to us at: sales@pristinemarketinsights.com or give us a call at +44 144 439 1252 / +91 8766043054.

PRISTINE reserves the right to enhance, append, update, or modify this Policy as necessary. Any such changes will be promptly communicated on our website without explicit notice to users. These modifications take effect upon posting. It's recommended to periodically review our Policy and agree to the terms and conditions.

14. Wish to Unsubscribe?

You can opt out of our email and telephone marketing lists whenever you prefer. Simply contact us at sales@pristinemarketinsights.com.

Frequently Asked Questions

How can I access my information held by Pristine?

To access the information Pristine holds about you, simply email us at sales@pristinemarketinsights.com. Our dedicated data privacy team will promptly handle your request.

Can I choose to opt out of profiling?

Depending on your location, you can opt in or out of profiling by managing your cookie preferences.

How do I unsubscribe from marketing communications?

Updating your preferences is simple. If you're a subscriber to our services, you can manage this through your online account. For other areas of PRISTINE, contact us via email at sales@pristinemarketinsights.com. Unsubscribe from email marketing by clicking the link provided in our emails.

How can I file a complaint?

For complaints about personal information or this privacy policy, reach out to us via email at sales@pristinemarketinsights.com. If you remain dissatisfied, you have the option to contact the Information Commissioner's Office (ICO).

How long will my information be retained?

We typically retain customer information for up to four years after our last interaction. If necessary, for financial, tax, or legal reasons, retention might extend to seven years or longer.

Can I request deletion of my information?

Absolutely. Contact us, and we'll review your request and take appropriate action. This may involve suppressing rather than deleting to respect your marketing preferences or comply with legal obligations.

How can I manage my cookie preferences?

Utilize our cookie consent tool to manage your preferences. Further details can be found in our cookie policy.

What are my rights under GDPR?

Under GDPR, you can request the information we hold about you by submitting a subject access request.

What are my rights under California privacy law?

You have the right to inquire about the information we've 'sold' about you. This includes sharing your data with select third parties when you've provided permission by opting into marketing.

How can I contact Pristine?

If you have queries about this policy or your personal information, You can also reach us at:
Email: sales@pristinemarketinsights.com

Pristine Market Insights, Inc.
Sr. No. 36/2, Yashwant Nagar,
Kharadi Road,
Next to Radisson Blu Hotel,
Pune 411014, Maharashtra, India

How will I be notified of policy changes?

Periodically, we may update our privacy policy due to legal changes, best practices, or service updates. Keep an eye on this statement for any modifications, as we'll post them here.